Private Policy
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- When and With Whom Do We Share Your Information?
- Where and How Do We Store Your Data?
- How Long Do We Keep Your Information?
- Do We Collect Data from Minors?
- What Are Your Privacy Rights?
- How Can You Contact Us About This Policy?
1. What Information Do We Collect?
In Short: We collect only the information needed to deliver and improve our services.
We may collect the following:
- Your email address or phone number
- Device info: model, OS, IP address, MAC address
- Usage data: schedules, toggles, automation settings
- Voice or text commands (only if you enable voice control)
You can opt out of using these for recognition improvements in Privacy Settings - Location info (only with explicit consent)
We do not collect sensitive personal data like government ID numbers or health information. You are responsible for keeping your personal data accurate and up to date.
2. How Do We Process Your Information?
In Short: To provide services, improve features, enhance safety, and meet legal obligations.
We process your data based on consent, contractual necessity, or legitimate interest, as permitted by U.S. law. We may use your data to:
- Create and manage your account
- Enable and personalize smart home functions
- Provide technical support
- Send service alerts and updates
- Improve voice recognition using anonymized, aggregated commands (opt-out available)
- Analyze usage trends to enhance your experience
- Comply with laws like the California Consumer Privacy Act (CCPA)
We use differential privacy and on-device processing where possible to maximize safety.
4. Where and How Do We Store Your Data?
In Short: In the United States, with advanced encryption and limited access.
We store your data using:
- TLS-encrypted data transfers
- End-to-end encrypted storage
- Access restricted to authorized personnel
- Encrypted backups
- Local processing of voice/usage data where possible to limit exposure
5. How Long Do We Keep Your Information?
In Short: Only as long as needed for service delivery or legal compliance.
- Usage data: retained for up to 12 months
- Account deletion: data removed within 30 days after confirmed request
- If deletion isn’t possible (e.g., in backup archives), data is isolated and securely stored
We retain information longer only if legally required or permitted (e.g., for tax, fraud prevention).
6. Do We Collect Data from Minors?
In Short: No.
Our services are not directed to children under 13. We do not knowingly collect their data. If we discover such collection, we delete it promptly and prevent recurrence, per COPPA (Children’s Online Privacy Protection Act).
7. What Are Your Privacy Rights?
In Short: You have full control over your data and will not be penalized for exercising your rights.
You may:
- Access and correct your information
- Request deletion of your account
- Opt out of non-essential marketing
- Use the Privacy Dashboard to manage all permissions and data visibility
- Not be denied services, charged higher prices, or discriminated against for exercising privacy rights (as protected under CCPA)
We will respond to requests within 30 days as required by law.
8. How Can You Contact Us About This Policy?
Email: privacy@oceanai.so
Address: OceanAI LLC, 123 Future Ave, San Francisco, CA 94103